Archive for the 'High performance' Category

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Attend training? Why not just read the book?

Training courses can be expensive. They can cost a lot more to attend than buying a book on the same subject. Earlier today, was asked, “What is the difference?”

And it’s a good question to ask. A book costs a lot less than a training course – and is far more convenient to read – so if you could get the same thing from a book, it would be a much more convenient way to learn. So why do we teach our children in schools and our corporations through training courses when we could just give them books to read? Anyway, I gave an answer like this:

When I was younger, I read books about martial arts. I looked at the pictures and ran through in my mind the exercises and explanations. And it looked really cool! It got me excited and interested so I kept reading.

One day, my parents allowed me to start martial arts training. It was the same – and yet totally different. While I already knew in theory much of what we were learning, training in a class with other people like me meant that I learnt much more than ever before. I realized that I didn’t really know as much as I thought that I did. And I had the experience of really learning. If I had kept reading books, I could become very knowledgeable, but I could never have become a Master.

If you want to learn about a topic, reading books is great. If you want to develop some serious skill, you will want to find the right context for your to explore, experience and expand yourself in ways that you might have never realized possible.

If you want to develop real skill, you’ll want to find the best training opportunities around.

Only you know if it’s the right time. But that you’re asking about this suggests that some part of you believes that you would benefit from some training. If so, we look forward to having you join us.

So are training courses worth the money?

Little things… there’s nothing bigger, is there?

Last night I was reading about George H. W. Bush. Here was a man who was the son of a Senator, who became President and whose son became President. Today, some perceive that he is part of a “major family” in the United States. And yet, what does that even mean?

George Bush was talented. He did a great job when it counted. He was ambitious. And he got lucky.

But how does that equate to being part of a ‘major family’?
How easy is it to forget that he has just done what was in front of him to do?

Greatness is built by little decisions. Continue reading “Little things… there’s nothing bigger, is there?” »

Remembering the importance of state

This afternoon I grabbed a coffee with Greg Layton. Greg and I went to school near each other and even studied business at the same time, though it was NLP that finally led us to meet. He had spent a few months training with my good friends Chris and Jules Collingwood, taking out his Graduate Certificate in Neuro-Linguistic Programming, and as he shared with me his inspiring experiences, I was reminded of the importance of state.

Sometimes we are happy; sometimes we are excited; sometimes we are not so resourceful – some of us might even be a bit grumpy from time to time. That state – our subjective emotional condition – opens and closes possibilities. It’s like a pair of sunglasses that tints the way we see the world.

And for colour blind people like me, those filters change what we can see at all.

Greg reminded me how important it is that we can get back into our core state of being.

It’s about alignment. We can be happier and more fulfilled when we deliberately design our experiences and our lives so that we can move towards that core state consistently.

A General Evaluation


Last Monday night, I gave an evaluation of the meeting of China’s oldest Toastmasters Club, Shanghai No. 1, at their 499th meeting. You can watch it above but some of the key points are below:

  • Utilization: Use whatever happens to get across your message.
  • Frame the message and prepare the audience.
  • Say less; communicate more.
  • Take your time. When you do, speak with a purpose.
  • Share the emotional component of the message, not just the content.
  • Everytime we stand up, we’re looking to expand our skills.
  • Set the frame – when you speak, identify the criteria for success or at least the guidelines that you are working towards.
  • There are no excuses – don’t make them for yourself or give them to other people. Give your best.
  • When things go wrong, strive to make the problem invisible. Make it look as though it was part of the plan.

Great short speeches

Everytime we speak we have an opportunity to refine our skills. Whether it’s for one minute while giving a timer’s report, 1-2 minutes for table topics, 2-3 minutes for an evaluation or for a longer role, a great deal of our speaking skill can be seen in just a few moments.

Malcolm Gladwell wrote a book (called Blink) on the subject of how we make snap judgments based on very little information. It’s just how we all are.

As I was watching one speaker making a very short presentation last month, three things stood out:

  • Use your best voice
    Some people sound terrible. Maybe it’s the pitch, or the pronunciation, or the smoothness or the resonance. Listen to your own voice and notice how you can make listening to yourself even more appealing. I always remember my cousin getting so excited about listening to Mark Hunter who she described as having “a voice like chocolate”. Now we heard him delivering a speech in about 1999 but a few years later he made it through to the World Championships.
  • Use stories
    Nice stories. Tight and clean stories – with a point and that are interesting or amusing. Stories that validate your authority to speak and support the emotions you are looking to transfer to your audience.
  • Look to make a point
    Have something to say. If you don’t know what to say, think about it. Great speakers give something to their audience rather than talking out loud.

Use every opportunity to speak and refine your skills that you get!

Bureaucratic micro-enterprize

I designed a sales brochure for a client. They wanted a Chinese version, so we had the text of the brochure translated into Chinese.

But the translation wasn’t very good. My girlfriend said that while it was better than Google Translator, it looked like a foreigner had done it – certainly not to the professional standards of a company selling business communication training.

So I told them.

Weeks passed. There was talk of hiring a professional translator. There were other people in the office who could have done it. But finally the company asked me to identify the areas of the translation that needed to be improved.

But in case you missed it: I don’t read Chinese.

You might expect that a small company – with at most five desks in the office – would have a dynamic, engaging and entrepreneurial spirit. But not here.
They have a culture of putting responsibility for solutions into the hands of the one who identify that the problem exists.

It’s one of the best ways of shutting down innovation around – and indeed productivity of any sort.

A lit warning light is a good sign that the light is working. Be careful of just turning it off.

Boost

Sitting at the Manly Wharf food court, I noticed a Boost beside between the Thai and Sushi outlets. Boost is a great success story – the founder even published a book – and yet it reminds me of an old friend.

Kim created Juice Break many years ago. Before juice bars had really even hit Australia – well before Boost – Juice Break was helping make Brisbanites more healthy by introducing them to the wonders of fresh juices and intensely healthy nutrition. Kim had a great little store and brought together some really cool people.

But Juice Break no longer exists.

It wasn’t that the product wasn’t “right” – as evidenced by the roaring success of Boost and a host of other juice outlets today. And the timing was pretty good too – Juice Break closed as the first of today’s successful juice outlets were opening. They could have been a market leader, ready to reap the turn of the tide and the resultant massive wave.

And Kim was – and is – really cool! A surfer, he’s likeable and fun to hang out with.

There were many reasons that we now know the story of Boost rather than the story of Juice Break. But one of the most important lessons for me is that success often lies just a short twist in the road away. So when you find something that inspires you, something that you feel is worth pursuing, you really gotta go for it.

It can take a long time to make your dreams a reality. Research into genius shows that it takes about a decade before anything really significant can be achieved. So choose something that you love to do… Something that is worth doing even if others don’t know you’re doing it… Something that you enjoy doing for its own sake rather than because you believe it will get you something.

I’m doing my NLP Trainers’ Training at the moment. It’s exciting. It’s interesting. It’s engaging. And with my good friends in Shanghai I’m looking forward to sharing my insights with more people upon my return. Maybe I’ll make some money from it – heck, I’d like that – but even if I don’t, I love being here and doing what I’m doing right now.

I figure that if you’re doing something that you love to do, even if it doesn’t get you where you want to go – even if it’s a total waste of time – if you choose to do something that you love to do for its own sake, you’ll never be really wasting your time.

A friend was telling me about his friend who wants to study law but who fears that she’ll not live long enough to practice. She’s just 20 and doesn’t think she’ll make it to 25. We all have our perculiarities, but to me the reason to study law is to enjoy the process of learning and experiencing the study of law… Not because you’ll become a lawyer.

I’d love to give the appropriate source, but I can just hear Marianne Williamson saying to me: “Do what you love. Do what makes your heart sing. And never do it for the money.”

And now I’m going to enjoy my tempura prawn roll and Berry Crush…

Don’t argue with angry people

Have you ever been in a fight?

Have you ever been really scared or really angry or really intensely aroused in some way?

Things get messy, don’t they. Our vision narrows and our logic gets lost.

Once your heart rate hits about 175 beats per minute, you can’t think and your body starts shutting down. It’s not your fault: People stop being able to think with our forebrain gets taken over by our midbrain – the part that’s the same as your dog’s (all mammals have that part of our brain).

Under extreme pressure, you might not even be able to dial the emergency services phone number!

You need to rehearse your key skills to the point that you are ‘hard wired’.

I am contemplating returning to teaching martial arts. And, as I looked at my potential group of students on Tuesday night, seeing their struggles and noticing their strengths, I was reminded of the fundamental parallels between martial arts.

We need to be present in whatever we are doing – totally focused on the task at hand – rather than thinking about the past or imagining the future. Planning is necessary and good, though the time to plan and the time to act are distinct; when it is time to plan, plan, and when it is time to execute, execute. Too many great plans fail due to sloppy execution and I have found that something that we can do – now – is to focus on whatever your task happens to be in this moment.

How do you perform under pressure?

Powerful concepts

Sometimes we come across ideas that change the way we see the world. Reading The Fountainhead as a barely-teenager shifted my model of the world radically by presenting values and attitudes that I didn’t again question for many years. Continue reading “Powerful concepts” »

Some ideas that I’ve been developing…

Separation of Powers in Education, Cognitive Competencies, Selective Reinforcement of Spontaneous Behaviour and Open-Hearted Relationships of Unconditional Love… they’re all “hobby horses” that I have ranted on about from time to time, yet I haven’t always explored them as much or taken them as far as I could. Continue reading “Some ideas that I’ve been developing…” »




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